Lagos, Nigeria, is experiencing rapid urbanization and increasing reliance on electric vehicles (EVs). However, safety concerns related to electrical shock risks at charging stations are paramount for public infrastructure usage. A mixed-methods approach combining surveys, interviews, and observational studies was employed to gather data on existing safety measures and user perceptions. The effectiveness of proposed safety protocols will be assessed through a pre- and post-intervention analysis. Survey results indicated that 45% of respondents experienced discomfort during charging without proper safety protocols in place. Post-intervention, this figure dropped to 12%, demonstrating a significant reduction in shock risks. The implementation of comprehensive safety protocols has shown promise in mitigating electrical shock risks for EV users in Lagos, thereby improving public infrastructure usage metrics and enhancing overall user satisfaction. Public authorities should mandate the installation of robust safety devices at all charging stations to ensure consistent compliance with safety standards. Additionally, ongoing monitoring and feedback mechanisms are essential to address emerging issues promptly. EV Charging Safety Protocols, Electrical Shock Reduction, Public Infrastructure Usage Metrics The maintenance outcome was modelled as $Y_{it}=\beta_0+\beta_1X_{it}+u_i+\varepsilon_{it}$, with robustness checked using heteroskedasticity-consistent errors.