Local government elections in Rwanda have seen low registration rates and voter turnout, highlighting the need for innovative solutions to engage citizens effectively. The study employs a mixed-methods approach, integrating quantitative data from surveys and administrative records with qualitative insights through interviews and focus groups. A logistic regression model is used to analyse the impact of e-voting on registration rates and turnout. E-voting led to an increase in registration rates by 20% compared to traditional methods, while voter turnout improved by 15%. The integration of e-voting significantly enhanced both citizen engagement and election outcomes in Rwandan cities. Local governments should prioritise further implementation and evaluation of e-voting systems based on this study’s findings. Model estimation used $\hat{\theta}=argmin_{\theta}\sum_i\ell(y_i,f_\theta(x_i))+\lambda\lVert\theta\rVert_2^2$, with performance evaluated using out-of-sample error.