African Logistics and Supply Chain (Business/Engineering crossover) | 12 January 2007
Designing Accessible User Interfaces for Literacy-Challenged Populations in Uganda: A Comparative Study
M, u, b, i, r, u, O, k, e, l, l, o
Abstract
Designing accessible user interfaces (UIs) for literacy-challenged populations in Africa is crucial to ensure equitable access to technology and services. A mixed-methods approach was employed, including surveys (\(N=200)\) and user testing sessions (\(n=50)\). Findings revealed that a simplified visual interface design reduced error rates by 15% in literacy-challenged users compared to standard designs. The comparative study demonstrated the significant impact of UI simplification on usability among low-literacy populations, particularly when using statistical models for user testing data analysis. Further research should explore scalable UI design solutions and potential applications beyond Uganda's context.