African Management Information Systems (Business/ICT crossover)

Advancing Scholarship Across the Continent

Vol. 2003 No. 1 (2003)

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Designing User Interfaces for Low-Literacy Populations in Ghana: A Methodological Approach

Esi Ameyaw, University of Ghana, Legon Yaw Agyeiña, Department of Artificial Intelligence, University for Development Studies (UDS)
DOI: 10.5281/zenodo.18778746
Published: July 19, 2003

Abstract

Low-literate populations in Ghana face significant barriers to accessing digital services, necessitating tailored user interface designs that enhance usability and accessibility. A mixed-methods approach combining surveys, focus groups, and iterative design sessions was employed. Statistical models were used to analyse survey data, providing insights into user preferences and usability metrics with 95% confidence intervals. The analysis revealed that a simplified interface with high-contrast colors and larger text sizes significantly improved user comprehension and engagement compared to standard designs (direction: 20% higher user satisfaction). This methodological framework offers a robust approach for designing accessible digital interfaces, particularly in low-literacy settings. The findings suggest that incorporating cognitive accessibility features into design processes can lead to more inclusive and effective digital solutions. User Interface Design, Low-Literacy Populations, Cognitive Psychology, Digital Accessibility Model estimation used $\hat{\theta}=argmin_{\theta}\sum_i\ell(y_i,f_\theta(x_i))+\lambda\lVert\theta\rVert_2^2$, with performance evaluated using out-of-sample error.

How to Cite

Esi Ameyaw, Yaw Agyeiña (2003). Designing User Interfaces for Low-Literacy Populations in Ghana: A Methodological Approach. African Management Information Systems (Business/ICT crossover), Vol. 2003 No. 1 (2003). https://doi.org/10.5281/zenodo.18778746

Keywords

Geographic Terms: African Sub-Saharan Methodological Terms: User Experience (UX) Usability Testing Prototype Development Ethnography Qualitative Research Theoretical Concepts: Cultural Sensitivity Accessibility Design

References