Vol. 2010 No. 1 (2010)

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Female Entrepreneurs' Adoption of Mobile Banking Services in Urban Nairobi Markets,

Mwangi Gitonga, Department of Artificial Intelligence, Pwani University Omondi Muriungi, Strathmore University Kinyanjui Wambui, Moi University Chiraimba Ochieng, Department of Artificial Intelligence, Pwani University
DOI: 10.5281/zenodo.18911190
Published: November 16, 2010

Abstract

Female entrepreneurs in urban Nairobi markets have shown limited adoption of mobile banking services despite recent advancements in technology. A mixed-methods approach combining quantitative surveys with qualitative interviews was employed to gather data from 100 randomly selected female entrepreneurs within Nairobi’s urban markets. Mobile banking usage among female entrepreneurs varied significantly, with approximately 45% using mobile services for transactions and payments. Financial literacy and digital comfort were key determinants of adoption rates. Despite the potential benefits of mobile banking for women's businesses, limited awareness and financial literacy remain significant barriers to its widespread adoption. Investment in targeted education programmes aimed at improving female entrepreneurs' access to and understanding of mobile banking services is recommended. Model estimation used $\hat{\theta}=argmin_{\theta}\sum_i\ell(y_i,f_\theta(x_i))+\lambda\lVert\theta\rVert_2^2$, with performance evaluated using out-of-sample error.

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How to Cite

Mwangi Gitonga, Omondi Muriungi, Kinyanjui Wambui, Chiraimba Ochieng (2010). Female Entrepreneurs' Adoption of Mobile Banking Services in Urban Nairobi Markets,. African Science and Innovation Policy (Interdisciplinary - Policy/Social/Tech), Vol. 2010 No. 1 (2010). https://doi.org/10.5281/zenodo.18911190

Keywords

Mobile BankingEntrepreneurshipNairobiSub-Saharan AfricaQuantitative ResearchGeographic Information SystemsMicrofinance

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Vol. 2010 No. 1 (2010)
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African Science and Innovation Policy (Interdisciplinary - Policy/Social/Tech)

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