Articles

• Feedback Analytics Framework for Enhancing Government Services in South Sudan A Methodological Approach

  Nyam Ngai, Riek Gudak, James Deng (Author)

  • HTML (English (United Kingdom))
  • HTML (English (United Kingdom))

• Analysing Chatbot Usage in Moroccan SME Customer Service A Methodological Framework

  Makoni Chikamalu (Author)

  • HTML (English (United Kingdom))
  • HTML (English (United Kingdom))