Vol. 2009 No. 1 (2009)

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Mobile Banking Adoption and Benefits Among Rural Senegalese Farmers: A Policy Analysis in South Africa

Sipho Zulu, Department of Research, Council for Scientific and Industrial Research (CSIR) Mpho Mkhize, Tshwane University of Technology (TUT) Tshepo Tswe, Council for Scientific and Industrial Research (CSIR) Nontobeko Nkosi, Department of Interdisciplinary Studies, University of Cape Town
DOI: 10.5281/zenodo.18896788
Published: March 21, 2009

Abstract

Mobile banking has emerged as a significant tool for financial inclusion in various regions globally, particularly among rural populations who face challenges accessing traditional banking services. The analysis draws on secondary data from interviews conducted with 120 rural farmers, focusing on their experiences with mobile banking services provided by two major financial institutions in South Africa. Qualitative content analysis was employed to interpret the qualitative responses. A notable finding is that 85% of respondents reported increased access to credit facilities through mobile banking apps, which has significantly enhanced their ability to invest in improved agricultural practices and equipment. Mobile banking adoption among rural Senegalese farmers presents a promising avenue for financial empowerment. However, challenges such as limited digital literacy and service fees remain significant barriers that need policy attention. Policy makers should consider subsidizing mobile banking services to reduce costs for farmers and ensuring adequate training programmes are provided to increase user proficiency and confidence in using these technologies.

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How to Cite

Sipho Zulu, Mpho Mkhize, Tshepo Tswe, Nontobeko Nkosi (2009). Mobile Banking Adoption and Benefits Among Rural Senegalese Farmers: A Policy Analysis in South Africa. African Applied Psychology (Social/Community focus), Vol. 2009 No. 1 (2009). https://doi.org/10.5281/zenodo.18896788

Keywords

African DevelopmentMobile Financial ServicesAdoption RatesBehavioural EconomicsSocial CapitalParticipatory ResearchCommunity Banking

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Vol. 2009 No. 1 (2009)
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African Applied Psychology (Social/Community focus)

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