African Social Psychology Journal | 14 June 2000
Stressors and Coping Strategies in Public Sector Workplaces: A Qualitative Exploration of Moroccan Context
A, h, m, e, d, B, e, n, a, l, i, ,, A, b, d, e, l, k, a, d, e, r, B, e, n, a, m, e, u, r, ,, Z, a, h, r, a, E, l, F, e, g, h, a, l, i
Abstract
Public sector workplaces in Morocco face unique stressors due to government policies, bureaucratic procedures, and societal expectations. This study employed semi-structured interviews with a purposive sample of 30 public sector employees across various departments to understand their experiences and responses to workplace challenges. Participants reported frequent conflicts with bureaucratic systems as the most significant stressor, affecting nearly two-thirds (65%) of respondents. Common coping mechanisms included seeking social support and managing time effectively. Public sector workers in Morocco experience high levels of stress related to bureaucratic systems, which can be mitigated through improved organisational policies and employee assistance programmes. Organizations should implement more efficient administrative processes and provide training on stress management techniques to enhance job satisfaction and productivity. Morocco, Public sector, Stressors, Coping strategies, Occupational psychology