Mobile health apps are increasingly used for educational purposes in urban communities to promote public health interventions. A mixed-methods approach incorporating quantitative surveys and qualitative interviews was employed to gather data from a sample population. Among the surveyed participants (n=300), 78% reported using at least one mobile health app for malaria prevention information. The majority found apps helpful in understanding disease transmission but noted technical issues hindered their use, with an average of 2-3 bugs per app encountered. Despite the widespread adoption of mobile health apps, significant challenges related to functionality and user experience remain. Developers should prioritise bug fixing and improving user interface for enhanced usability. Public health educators could integrate feedback from users into future app development cycles.