Tsholomtse is a rural community in Zimbabwe where limited access to healthcare services has led to suboptimal health outcomes. An interpretative phenomenological analysis was conducted to explore CHW activities through interviews with participants, including local residents, CHWs, healthcare providers, and community leaders. CHWs reported increased access to essential health services, particularly in maternal and child health areas. Community engagement led to a significant reduction in stigma surrounding certain diseases. The CHW programme enhanced service delivery and community health literacy but faced challenges related to sustainability and resource allocation. Enhanced training for CHWs, establishment of sustainable funding mechanisms, and increased collaboration between CHWs, healthcare providers, and the community are recommended. Community Health Workers, Zimbabwe, Tsholomtse, Rural health services, Community engagement