Telehealth programmes have been implemented to improve healthcare access in remote areas of Uganda, where traditional care is often inadequate. A mixed-methods approach was employed, combining qualitative interviews with quantitative data analysis to assess programme impact and user satisfaction. The proportion of infants receiving timely consultations through telehealth increased from 30% to 65%, while the mortality rate for newborns in the study area decreased by 20%. Telehealth programmes significantly improved neonatal care outcomes, particularly in remote settings where traditional healthcare access is limited. Future studies should explore scaling up these successful telehealth initiatives and consider integrating community health worker support to enhance programme effectiveness. Treatment effect was estimated with $\text{logit}(p_i)=\beta_0+\beta^\top X_i$, and uncertainty reported using confidence-interval based inference.