Diabetes management in low-income settings often faces challenges such as insufficient healthcare resources and lack of patient engagement. A mixed-methods approach including structured interviews and web analytics data was employed to explore both quantitative and qualitative aspects of platform usage. Amongst participants (n=120), 45% reported using digital health platforms for diabetes management, with younger individuals more likely to adopt these tools compared to older adults (p<0.05). Digital health platforms show promise in improving diabetes management among Accra slum residents but require tailored interventions to enhance adoption and effectiveness. Public health initiatives should prioritise education on digital health benefits, address technological barriers, and integrate these tools into existing healthcare structures. digital health, diabetes management, Accra slums, patient engagement