Vol. 2012 No. 1 (2012)

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Community Feedback and Satisfaction in Waste Management Programmes: An Analysis of Stakeholder Adoption Rates in Kampala, Uganda

Nkwoza Nakigozi, Makerere University Business School (MUBS) Kizza Mukasa, Department of Interdisciplinary Studies, Uganda National Council for Science and Technology (UNCST) Okwongye Oyiekwueegbu, Department of Research, National Agricultural Research Organisation (NARO)
DOI: 10.5281/zenodo.18974869
Published: September 5, 2012

Abstract

In Kampala, Uganda, waste management programmes have been implemented to address environmental challenges and improve public health. The study employed semi-structured interviews with stakeholders including residents, waste collectors, and local government officials to gather qualitative data. Residents expressed significant concerns about the cleanliness and safety of their neighborhoods post-programme implementation. Waste collectors reported improved income but faced challenges in waste collection efficiency. Stakeholder satisfaction varied; however, overall community feedback suggested a need for further improvements in programme effectiveness and sustainability. Enhanced communication strategies are recommended to better address residents' concerns, while investments in technology could improve the efficiency of waste collection processes.

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How to Cite

Nkwoza Nakigozi, Kizza Mukasa, Okwongye Oyiekwueegbu (2012). Community Feedback and Satisfaction in Waste Management Programmes: An Analysis of Stakeholder Adoption Rates in Kampala, Uganda. African Marketing Communications, Vol. 2012 No. 1 (2012). https://doi.org/10.5281/zenodo.18974869

Keywords

UgandaGeographic FocusCommunity EngagementStakeholder TheoryQualitative ResearchChange ManagementSustainability Initiatives

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Vol. 2012 No. 1 (2012)
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African Marketing Communications

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