Vol. 2009 No. 1 (2009)

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E-Services Accessibility and Usage Among Senegalese Small Business Owners in Morocco

Ahmed El Hajjami, Department of Cybersecurity, Mohammed 1st University of Oujda Abdelkader Khelifi, Department of Cybersecurity, Institut National de Recherche Halieutique (INRH) Fatima Ben MHidi, Department of Cybersecurity, Mohammed 1st University of Oujda
DOI: 10.5281/zenodo.18899919
Published: November 9, 2009

Abstract

This Data Descriptor examines e-services accessibility and usage among Senegalese small business owners operating in Morocco. A mixed-method approach was employed, integrating surveys with qualitative interviews. Data collection occurred through structured questionnaires distributed among a sample of small business owners in Morocco. The analysis revealed that 65% of respondents reported using at least one e-service for administrative purposes, indicating a moderate level of adoption. Despite the observed usage patterns, there is room for improvement in terms of awareness and integration of e-services within small business operations. Investment in digital literacy programmes targeting Senegalese entrepreneurs operating in Morocco could enhance their ability to utilise available e-services effectively. e-service adoption, small businesses, Senegal, Morocco, e-commerce Model estimation used $\hat{\theta}=argmin_{\theta}\sum_i\ell(y_i,f_\theta(x_i))+\lambda\lVert\theta\rVert_2^2$, with performance evaluated using out-of-sample error.

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How to Cite

Ahmed El Hajjami, Abdelkader Khelifi, Fatima Ben MHidi (2009). E-Services Accessibility and Usage Among Senegalese Small Business Owners in Morocco. African ICT Law and Policy (Law/Technology/Policy crossover), Vol. 2009 No. 1 (2009). https://doi.org/10.5281/zenodo.18899919

Keywords

Sub-Saharane-commerceaccessibilityusagedigital dividequalitative inquirysmall business

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Vol. 2009 No. 1 (2009)
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African ICT Law and Policy (Law/Technology/Policy crossover)

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